Privacy Policy
Last updated: 2026
Information we collect
We collect contact information you provide via our forms (name, email, phone, address), and basic analytics about your visit (pages viewed, device type).
How we use it
To respond to enquiries, prepare quotations, deliver and support installations, and improve our services. We never sell your data.
Sharing
We share data only with trusted processors (hosting, CRM, payment) under contract, and where legally required.
With your consent, the personal solar planner sends your electricity usage and property characteristics to Lovable AI to prepare recommendations. No name, email, phone number or street address is requested for plan generation. The plan is displayed in your browser; rate-limiting counters and any service-access pause are stored separately without your property details.
Retention
We retain personal data only as long as necessary for the purposes above and to comply with Spanish and EU law.
Contact
For privacy questions, email privacy@solar-x.es.